AA* – Lab Office Coordinator Full Time

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

3100 E FLETCHER AVE

City

TAMPA

State

Florida

Postal Code

33613

Job Description

Leads and mentors customer service representatives and transcriptionists, ensuring they meet job requirements. Coordinates and schedules pathology procedures such as FNA, bone marrow, and EBUS. Manages daily requisition audits, resolves issues, and ensures audits are sent to medical records. Coordinates supply orders and ensures specimen center orders are entered weekly. Contacts internal and external customers for follow-up on orders and issues. Provides back-up coverage to transcription and customer service representatives and runs errands within the hospital. Responds to subpoenas and other requests for information under the direction of the Laboratory Manager. Completes special projects as directed by laboratory leadership. Schedules and coordinates meetings and seminars involving multiple departments. Provides word processing support for typing, scanning, formatting, and output of documents. Tracks testing and supply volumes from clients and reports data to the Outreach Laboratory Manager. Identifies and corrects client account service issues, alerting the manager to potential problems. Performs other duties as assigned.Knowledge, Skills, and Abilities:

• Ability to manage/manipulate databases. [Required]
• Excellent organizational and communication skills. [Required]
• Ability to handle confidential information and materials. [Required]
• Ability to multi-task with minimum supervision. [Required]
• Ability to supervise and mentor customer service personnel, transcriptionists and other clerical staff. [Required]
• Ability to work autonomously. [Required]

Education

• N/A

Field Of Study

• N/A

Work Experience

• 3+ years of client service or transcription experience [Required]

Additional Information

• N/A

Licenses And Certifications

• N/A

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements – https://tinyurl.com/23km2677

Pay Range

$18.14 – $29.02

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.