Department: HOD HB Adult GI
Work Type: Full Time
Shift: Shift 1/9:00:00AM to 5:30:00PM
Minimum to Midpoint Pay Rate:$20.00 – $23.50 / hour
Summary
π° Starting Pay: $20.00/hour (All External Candidates)
At Lee Health, we believe in paying above market for entry-level rolesso every external hire for this position starts at a competitive $20/hour.
π Customer Service Representative Adult GI (Gastroenterology)
π Location: Medical Plaza One -9800 S Healthpark Drive Fort Myers FL 33908
π Schedule: MondayFriday | 9:00 AM 5:30 PM
π‘ What is Adult GI?
Our Adult Gastroenterology (GI) team focuses on diagnosing and treating conditions affecting the digestive systemincluding the esophagus, stomach, intestines, liver, pancreas, and gallbladder.
From common concerns like acid reflux to more complex digestive disorders, this specialty plays a vital role in improving patients comfort, health, and overall quality of life. Its a fast-paced, meaningful area where your work directly supports patients navigating important health journeys.
π Why This Role is Exciting
This isnt just a customer service jobits your entry point into a high-growth specialty within a leading healthcare system.
Youll Join a rapidly Expanding Adult GI Team Where:
π€ Team Culture
Expect a Workplace That Is:
Your contributions wont go unnoticedthis team values initiative and recognizes hard work.
π§© What Youll Do
As a Customer Service Representative, youll be the first point of connection for patients and families:
π― What Were Looking For
π Benefits at Lee Health
We take care of our team so you can take care of others:
π Your Future Starts Here
If youre looking to break into healthcareor grow within itthis is your chance to join a thriving specialty where your work truly matters.
Apply today and be part of a team thats transforming digestive health in Southwest Florida.
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
Location:Medical Plaza One -9800 S Healthpark DriveFort Myers FL 33908
Department: HOD HB Adult GI
Work Type: Full Time
Shift: Shift 1/9:00:00AM to 5:30:00PM
Minimum to Midpoint Pay Rate:$20.00 – $23.50 / hour
Requirements
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
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