Parts and Service Forecasting and Reporting Manager – Auburn Hills, MI Full Time NEW

The Forecasting and Reporting Manager is accountable for leading sales forecasting and sales performance analysis for service parts, translating internal and external demand signals into accurate, actionable forecasts for the North American network. This role owns forecast governance, performance reporting, and insight generation (trend, mix, variance, and driver analysis) to improve sales plan accuracy, support growth targets, and enable proactive decision-making. The manager partners cross-functionally (Sales, Supply Chain, Finance, and Operations) to align demand, supply, and financial outcomes.

This role balances:

• Sales forecasting & analytics depth (forecast accuracy, driver-based modeling, mix/variance analysis, automation).
• Commercial execution (connecting forecasts to replenishment and deployment decisions to capture sales opportunity).

Key Responsibilities (include, but are not limited to):

• Own monthly/weekly sales forecasting for service parts, including baseline, promotional/event impacts, and product life-cycle considerations; publish a clear forecast narrative and key risks/opportunities.
• Lead sales performance analysis (trend, mix, price, and volume) and variance-to-plan reporting; identify drivers and recommend corrective actions to Sales, Supply Chain, and Finance leadership.
• Develop and maintain forecast accuracy KPIs (e.g., MAPE, bias, Forecast Value Added) and establish routines to improve forecast quality by segment, channel, and depot.
• Partner with Finance/FP&A to align sales forecasts with financial outlooks (revenue, margin, reserves/E&O exposure) and support budget/LE/MYR cycles with clear assumptions and sensitivities.
• Translate forecast signals into inventory implications by partnering with Inventory Planning to optimize stocking strategies, improve fill rate, and balance revenue capture with working-capital investment.
• Work closely with field operations to connect service performance to sales outcomes; highlight headwinds and opportunities through data-backed storytelling.
• Support S&OP with an integrated view of demand, sales outlook, and inventory investment; lead scenario planning (upside/downside) and communicate tradeoffs.
• Drive digital transformation to modernize sales and forecasting reporting (Power BI, SQL, automation), enabling self-service dashboards for sales, finance, and operations stakeholders.

Basic Qualifications:

• Bachelor’s degree in Finance, Business, Analytics, or a related field.
• Minimum of 8 years’ experience in sales forecasting, demand planning, commercial analytics, FP&A, or related roles with cross-functional leadership responsibilities.
• Demonstrated understanding of financial drivers and tradeoffs (revenue, gross margin, working capital, and excess/obsolete exposure) and how forecasting decisions impact financial performance.
• Experience building and explaining financial models and forecasts (budget/plan/forecast), including assumptions, scenario analysis, and executive-ready reporting.
• Advanced proficiency with data analytics and reporting tools (Excel, Access, Cognos, Power BI).
• Ability to handle complex datasets and deliver clear, actionable insights.
• Exceptional communication and executive presentation skills.
• Ability to work onsite in accordance with Stellantis in-person work requirements.

Preferred Qualifications:

• Experience in the automotive or service parts industry.
• Hands-on knowledge of Stellantis systems used for reporting.
• Proficiency in SQL, Python, or data automation tools is a plus (not required).
• Familiarity with S&OP processes and KPI governance.
• FP&A or commercial finance experience supporting revenue planning, margin analysis, and performance management routines.
• Experience building sales performance dashboards (Power BI/Excel) including KPI definitions, data quality controls, and stakeholder adoption.
• Demonstrated ability to manage multiple priorities in a matrixed organization.

Full-time

At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.

Our Benefits — Designed with You in Mind

Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it.

Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans
We help you plan for the future with:

• An employer match on contributions to your 401k, Roth, and Catch-Up plans
• An employer contribution, even if you don’t contribute

Income Protection & Insurance Options
Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. – supporting the needs of you and your family and ensuring peace of mind.

Company Vehicle Lease Program
Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products.

Support for Your Growth and Giving Back
We believe in investing in your future and your passions:

• Tuition reimbursement
• Student loan refinancing programs
• 18 paid volunteer hours each year to make a difference in your community

And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.