Software Engineer – Machine Learning Full Time NEW

Meltwater, a pioneer of media intelligence and now Outside Insight, gives businesses the information advantage they need to stay ahead. More than 30,000 companies have used Meltwater’s media intelligence to stay on top of billions of online conversations and extract relevant insights to strategically manage their brands. Meltwater is dedicated to personal, global service built on the local expertise of 55 offices across six continents. Meltwater is also committed to fostering the data science ecosystem through MEST, a pan-African entrepreneurial program and incubator, and Shack15, a global data science community.

Our AI team is young, ambitious and focused on innovation.

With Meltwater, we are more than 2000 people across the globe, so there is a lot going on. We believe in diversity and inclusion, and building teams with a wide variety of backgrounds and perspectives. This approach not only raises the quality of our products for our customers, but makes collaboration along the way much more fun.

Read our underthehood blog to see which problems our engineers are solving.

What We’re Looking For:

Meltwater’s Consumer Intelligence AI Team is looking for a Software Engineer in Machine Learning to help improve the multimodal semantic layer of MIRA, our AI assistant, while also developing innovative new features that power the next generation of applied generative AI in the Consumer Intelligence industry. This includes building agentic capabilities that allow MIRA to reason across data sources, orchestrate multi-agent/multi-step workflows, and generate complex, use-case driven reports for customers.

We are looking for someone with a creative, proactive, collaborative, and innovation focused mindset. You will work alongside a team of passionate machine learning engineers driven by enthusiasm for adopting new technologies and excitement about making the difference for customers using applied AI.

As a Software Engineer in Machine Learning, you will own the software systems that power machine-learning-driven features from idea to production, with a strong focus on scalability, reliability, and operational excellence. You will work closely with ML-focused engineers and product teams to bring models and experiments into robust, real-world systems operating at massive scale.

Our team is organized over 3 objectives : innovation, research and production.

Innovation: We leverage our AI expertise to constantly imagine new business oriented features to enhance our products.

Research: To implement our algorithms, we need to stay up-to-date to the latest breakthroughs over the Machine Learning world as well as the latest frameworks.

Production: We make a point of designing and developing our algorithms with production-grade best practices. Scalability is our goal. The models and systems that we develop are running over billions of documents (text or image) per day.

Who is this role for?

This role is ideal for candidates with a strong background in software engineering or computer science who enjoy building scalable, reliable systems and want to work deeply with machine learning in production. You have some familiarity with core machine learning concepts (such as training, inference, and evaluation), but you may not be an ML expert yet. You are excited to grow your modeling, experimentation, and evaluation skills while owning production ML systems end to end.

Responsibilities:

• Design and evolve production-ready systems, evaluation, and deployment at scale.
• Drive the development of industrial ML projects from ideation to deployment, with a primary focus on system design, infrastructure, scalability, and reliability, while progressively contributing to modeling, evaluation, and experimentation with support from the team.
• Own reliability, performance, monitoring, and operational quality of ML-powered systems in production.
• You’ll write efficient, well-tested and design code, build clean systems to empower MIRA with new advanced generative AI capabilities.
• Collaborate closely with product teams in their domains, building domain expertise, and leveraging ML to solve critical business problems

Preferred Experience

• 2+ years of experience as a Software Engineer or Machine Learning Engineer building data-intensive, distributed, or ML-adjacent systems
• You have strong software engineering fundamentals, including system design, data pipelines, APIs, and production debugging, with experience taking systems from prototype to production
• Advanced knowledge in a least one programming language (Python or other e.g. Rust, Scala, Java)
• Passion for AI (in particular Generative AI), with a constant drive to stay updated and ahead of the curve
• You are a team-player, self-learner and autonomous
• MS, PhD, or equivalent practical experience in computer science, software engineering, or a related technical field.
• Nice to have:
• Experience building industry-scale user-facing ML/AI/Agentic applications
• Experience with MLOps and DevOps principles and technologies (e.g. CI/CD, Terraform, Containerization, Kubernetes)
• Demonstrable experience with the full lifecycle of machine learning models – from development to deployment and monitoring
• Experience with Information Retrieval systems in a production environment (Elasticsearch, Quickwit, Vespa, …) is a plus

What We Offer:

• You will work with a team of passionate people who are always willing to help and learn from others
• You will have the opportunity to apply the most recent literature to concrete AI projects with a real impact on business
• As a growing company, we combine a startup mindset with the resources necessary to commit to exciting new initiatives. At Meltwater, everyone has an opportunity to make a difference
• Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
• Excellent medical, dental, and vision options
• 401(k) matching, life insurance, commuter benefits, and parental leave plans
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
• Total compensation range for this position: $126,000 – $210,000 USD per year.

Where You’ll Work:

New York

When you’ll join:

April/May 2026

Our Story

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.

We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Our Team

Our AI team is young, ambitious and focused on innovation. With Meltwater, we are more than 2000 people across the globe, so there is a lot going on. We believe in diversity and inclusion, and building teams with a wide variety of backgrounds and perspectives. This approach not only raises the quality of our products for our customers, but makes collaboration along the way much more fun.

Read our under-the-hood blog to see which problems our engineers are solving.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws