Associate Analyst – Remote (Work Unit Only) Full Time

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Work Unit Posting: Open to current, eligible employees currently working in department 30025.

Primary responsibility for the implementation of the department’s applications and ensuring that software and processes developed meets users’ needs. Leads and/or participates in workgroups/project forums and serves on multiple committees related to departmental projects utilizing in-depth knowledge of clinical processes and departmental applications to ensure clear communication between all involved. This role has responsibilities for staff scheduling, real-time analysis, and reporting. Experience working with vendors along with requirements gathering and software configuration will be needed. The right individuals will be comfortable with analytics, report execution, staff scheduling, and real-time performance analysis. Other key responsibilities include providing input and support for process/workflow analysis, design, development, maintenance and enhancement of multiple applications. Serves as a liaison to staff working with other Analysts and assists with departmental support involving operations analysis, software development, workflow analysis, staffing analysis, scheduling, reporting and project work on broad-based key departmental and institutional initiatives.

Qualifications

Requires a bachelor’s degree in business, healthcare or related field and at least 2 years in clinical setting; or an associate’s degree and at least 4 or more years in a clinical setting with an extensive working knowledge of appointment offices, desk, secretarial, and other clinical functions. A comprehensive understanding of the physician practice and patient flow throughout a large healthcare institution is required. Experience in multiple clinical areas within a large healthcare institution is required.

Supervisory and leadership experience preferred. Must be assertive and possess excellent interpersonal communications skills, to include presentation, negotiation, and persuasion skills. Strong writing skills are required in order to document and communicate project activity. Team management and organizational skills along with the ability to make quick and concise decisions are required to effectively carry out job responsibilities. Must be able to facilitate others in a team setting, work through difficult issues and bring groups to consensus. The applicant must have the knowledge of the clinical practice and overall operations experience in order to develop process flow requirements and in turn implement these requirements into existing practice sites in an integrated way. Experience and application implementation is preferred. Experience with word-processing tools, data analysis tools, spreadsheet, and presentation packages are required. Must be flexible to work in a variety of work environments (i.e. ambiguous, structured, consensus driven). Applicable department specific credentials preferred.

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Exemption Status

Exempt

Compensation Detail

$61,755 – $92,664 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday – Friday; Daytime hours. 100% remote role, the employee must live within the US.

Weekend Schedule

As business needs dictate.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the “EOE is the Law” . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization.

Recruiter

Miranda Grabner