Student Services Coordinator (62875) Full Time

What We Offer: We are a Certified Employee-Owned Company and offer a variety of benefits for full-time and part-time colleagues including a generously matched 401(k) plan!

The Student Services Coordinator is responsible for managing the day-to-day student experience from enrollment through program completion, ensuring students are supported, engaged, and progressing successfully.

This role serves as the central hub of campus operations, overseeing Welcome Center/front desk activities, student onboarding and orientation, ownership of all campus events, and support for students and all campus teams. The position works cross-functionally with Education, Externship Services and campus leadership to ensure seamless and high-quality student experience. Essential day-to-day job responsibilities include:

• Manage daily operations of the Welcome Center and front desk, serving as the first point of contact for students, visitors, and staff, answering incoming calls and handling walk-ins.
• Maintain organized systems for communication, scheduling, and campus coordination.
• Create and post social media posts for the campus.
• Manage and proctor the national certification exams every Friday and one Saturday of the month.
• Manage and support all student licensure requirements including hosting weekly licensure information workshops.
• Complying with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures.
• Plan and conduct new student orientation sessions. Ensure students understand program expectations, policies, and campus resources and verify completion of all required onboarding documentation.
• Plan and execute all campus events including but not limited to graduation, recognition, and other engagement activities. Develop and maintain an annual events calendar.
• Facilitating and coordinating students’ access to on-campus tutoring, open labs and other learning resources.
• Manage campus uniforms, books and classroom supplies inventory orders and reconciliation.
• Provide basic communication to students regarding payment reminders and inquiries.
• Assist with any cash collection of student payments or registration fees.
• Provide general support and guidance, referring students to appropriate resources.
• Other duties as assigned.

Qualifications

Essential Skills and Experience

• 1–3 years of experience in student services, administration, or customer service.
• Above-average user skills in Microsoft Office and social media.
• Experience with event coordination and/or student support preferred.
• High school diploma required; some college preferred.
• Excellent interpersonal skills.
• Excellent communication skills, oral and written.
• Excellent problem resolution skills.
• Event coordination and planning skills
• Ability to work with a diverse group of colleagues and students.
• Strong team player.