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GRADE 11
LOCATION OF POSITION
MDH, Carroll County Health Department
Westminster, MD 21157
Main Purpose of Job
The main purpose of this position is to effectively implement the Non-Emergency Medicaid Transportation (NEMT) program by applying, interpreting and processing policies, regulations and COMAR for the NEMT program. This position will provide independent and specialized screening, scheduling and reviewing of the operation of the Medical Assistance transportation program to ensure program integrity. This position will also be responsible for reviewing and verifying information received from other agencies and providers in order to assure appropriate transportation is being provided.
Minimum Qualifications
Education : Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience : One year of experience performing administrative staff, clerical, clerical technical, or secretarial work.
Notes
- Candidates may substitute 30 credit hours from an accredited college or university for the required experience.
- Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.
Desired Or Preferred Qualifications
The desired candidate should possess the following: 1. Bilingual in Spanish and English and/or American Sign Language (ASL). 2. Experience with transportation dispatch. 3. Experience handling high-volume phone calls. 4. Experience with Medicaid systems. 5. Experience with customer service.
Special Requirements
Candidates may be responsible for providing their own transportation as needed to access meetings, remote locations, and job destinations as assigned.
SELECTION PROCESS
Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).
Complete applications must be submitted by the closing date. Information submitted after this date will not be added.
Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.
Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.
If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov .
Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State’s diversity.
