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Responsibilities:
1. Proactively develop new clients, identify potential leads, and meet the sales targets and client acquisition goals set by the company.
2. Manage day-to-day communication with existing clients, conduct regular follow-ups, build long-term, stable partnerships, and enhance customer satisfaction, repeat purchase rates, and loyalty.
3. Address client needs, handle inquiries and quotations, conduct business negotiations, provide product/service solutions, and manage the entire order process to facilitate contract signing and closing.
4. Manage accounts receivable by tracking payments, reconciling accounts, and collecting outstanding balances; control payment cycles, mitigate bad debt risks, and ensure timely cash flow recovery.
5. Monitor industry trends, competitor pricing, shifts in customer needs, and market policies; promptly report findings to the company to inform product and sales strategy decisions.
6. Maintain comprehensive client profiles and tracking ledgers; document business activities, compile sales data, and submit reports; standardize client resource management.
7. Handle customer complaints, objections, and post-sales issues; coordinate internal dispute resolution; properly address customer complaints; and maintain the company’s brand reputation
Required Skills:
1.Bachelor’s degree in Business, Business Administration, or related field
2.Comparable record of sales leadership experience required and Excellent verbal and written communication skills.
3.Excellent business communication and negotiation skills, with the ability to independently liaise with clients and conduct business negotiations.
4.Proficient at identifying client needs, capable of providing professional product solutions and business consulting, and skilled in analyzing requirements and matching them with appropriate solutions.
5.Possesses basic market insight, able to gather industry trends, client feedback, and market intelligence, and effectively analyze and report on these findings.
