Customer Service Representative, Remote Delivery Full Time NEW

Resonance CX Partners’ mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.

Employer Industry: Orthotic and Prosthetic Services

Why Consider This Job Opportunity

• Competitive compensation packages
• 8 paid national holidays and 4 additional floating holidays
• Paid time off (PTO) that includes vacation and sick time
• Medical, dental, and vision benefits
• Opportunities for mentorship and professional development
• Chance to participate in regional and national events

What To Expect (Job Responsibilities)

• Support daily operations of the Remote Delivery program, including servicing assigned sites on a scheduled route
• Inventory, deliver, and maintain product PAR levels in each location on a set route schedule
• Respond promptly and professionally to customer inquiries and service requests
• Promote Remote Delivery program growth by communicating with healthcare partners and recommending additional services
• Support new closet openings, including onsite setup, in coordination with the Operations Manager

What Is Required (Qualifications)

• High school diploma or equivalent
• Minimum of 2 years of related experience
• Proficiency in Microsoft Office and strong organizational skills
• Valid driver’s license with a clean driving record
• Effective written and verbal communication skills

How To Stand Out (Preferred Qualifications)

• Strong customer service and interpersonal skills with a positive, self-motivated approach
• Excellent time management and organizational capabilities
• Ability to act with integrity and maintain trust with patients and colleagues
• Experience in fostering collaboration and constructive dialogue
• Willingness to innovate new solutions and adapt to change

#OrthoticServices #CustomerService #CareerGrowth #CompetitiveCompensation #HealthcareOpportunities

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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