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Job No: 540917
Work Type: Full-time
Location: PHOENIX
Categories: Environment/Air/Water/Waste,Research
DEPT OF WATER RESOURCES The mission of the Arizona Department of Water Resources (ADWR) is to safeguard the health, safety, and economic welfare of the public by protecting, conserving, and enhancing Arizona’s water supplies in a bold, thoughtful and innovative manner. We are seeking experienced Facilities Management Specialist to join the Facilities Section of the Office of Continuous Improvement (OCI).
Facilities Management Specialist Office of Continuous Improvement (OCI)
Job Location:
Address: 11100 Washington St., Suite #310 – Phoenix, AZ 85007
Posting Details:
Salary: $45,000- $60,000
Grade: 19 Closing Date: Open Until Filled
Job Summary:
This position is responsible for a variety of business and operational functions delivered as a service by the Facilities team.
This position is responsible for supporting facilities operations (receiving assets, tagging assets, picking up mail, delivering mail, sorting mail, etc.), scheduling and resolving facility tickets and work orders, and responding to requests for vehicle check-out, supplies, cubicle orientation, conference space step-up, etc.
The position may provide daily coverage for lunch and breaks at the front desk, answering phones and assisting customers, when necessary.
This position requires possession of a valid Arizona driver’s license. Must have the ability to lift and carry at least 25 lbs.
The schedule for this position is Monday through Friday, 8:00 AM to 5:00 PM, on-site at ADWR Headquarters. This position is not eligible for remote work.
Job Duties:
Facilities/Operations Support:
Delivers high-quality, professional customer service to internal staff, external agencies, vendors, and the general public, ensuring all interactions comply with relevant statutes, regulations, and departmental policies. Primary responsibilities include monitoring the ADWR Facilities ticketing system to fulfill supply requests, coordinating cubicle setups for new hires, and supporting various facility-related projects. Additionally, the role involves managing the surplus of end-of life office furniture and performing other assigned tasks to support operational efficiency. Performs minor maintenance tasks to maintain the department’s professional aesthetic appearance standards.
Vehicle Fleet/Space Management:
Manages and maintains vehicle mileage data, facilitates recurring meetings with Department staff who drive assigned vehicles, and makes recommendations to the Procurement Supervisor about vehicle usage and planning. Updates and manages the department’s floorplans in Home Designer Pro, making recommendations about office space assignments and utilization. Organizes and oversees modifications to cubicles, conference rooms, and other office spaces.
Mail/Records/Reception:
Responsible for processing agency mail on a daily basis in accordance with agency procedures. Ensures smooth coordination with other State agencies for mail pickup and delivery. Responsible for receiving, inventorying, and imaging records. Surplus end-of-life computing assets and office furniture. Provides daily backup to the receptionist during lunch and other breaks, as well as full days on occasion. Responsible for handling necessary payment processing and completing required annual Payment Card Industry (PCI) compliance training.
Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
K nowledge of:
Mailroom operations, procedures, analysis techniques and principles
Inventory practices and procedures and records keeping and inventory controls
Copying and scanning equipment
General Customer service principles
Safety practices and procedures
Continuous quality improvements and lean concepts
State vehicle fleet management principles and reporting requirements
Office space planning concepts and proficiency with space management software (e.g., Home Designer Pro)
Automated work order or Facilities ticketing systems (e.g., HappyFox)
Skills in:
Skill in quantitative data analysis and reporting to support vehicle and space utilization recommendations
Advanced written, oral, and interpersonal communication skills for internal and external customer service
Organization and detail-oriented
Proficiency with Microsoft Suite applications and Google Suite
Time management
Performing repetitive motions such as opening of mail, lifting boxes, sorting of documents, scanning and filing
Problem solving
Administrative functions
Ability to:
Interface effectively with all levels of the organization
Multi-task, prioritize, and respectfully resolve customers concerns while consistently providing superior levels of customer service
Ensure all relevant procedures are followed from beginning to resolution
Identify opportunities and implement solutions to improve efficiency and reduce waste
Efficiently communicates activities and results as appropriate
Drive state vehicles
Assist in assembling conference rooms, including the ability to lift and carry tables, chairs, and equipment weighing at least 25 lbs
Exercises discretion
Work with interruptions and adapt to changing priorities
Build strong relationships inside and outside the organization
Selective Preference(s):
Facilities and vehicle fleet experience.
Pre-Employment Requirements:
This position requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment.
Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. (https://publicstorage.dc4.pageuppeople.com/1045/ClientPublicFile/3601803f-02e5-4b70-b325-26c8ef309c1b.pdf)
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical, dental, life, and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
Sick Leave
10 paid holidays per year
Deferred compensation plan
Credit union membership
Wellness plans
LinkedIn Learning membership
Tuition Reimbursement
Employee Discounts
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page (https://doa.az.gov/benefit-services-division)
Retirement :
Positions in this classification participate in the Arizona State Retirement system (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment. The current contribution rate is 12.00%.
Contact Us:
If you have any questions, please feel free to contact ADWR Human Resources Office at (602) 771-8500 for assistance. Persons with disabilities may request a reasonable accommodation such as a sign language or an alternative format by contacting ADWR Human Resources. The Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.
