Peer Navigator Full Time NEW

Apply & Submit Resume: recruitment@acrhealth.org Position Summary: The Peer Navigator provides individualized and group education and support to clients, families, and friends affected by HIV. This includes guidance on medical/medication issues, benefits eligibility, and continuum of care, helping clients maintain motivation to improve health and well-being.

Authority and Independence The Peer Navigator works under general supervision and exercises independent judgment within established policies. The role requires maintaining confidentiality, conducting outreach/engagement, accompanying clients to appointments, and providing empathetic peer support with cultural sensitivity.

Minimum Qualifications

Education and Experience

High School diploma, GED, or equivalent.

Reflective of served communities (e.g., bilingual, PLWHA, African American, Latino, LGBTQ+, persons in recovery).

Familiarity with HIV primary care, mental health, substance use services in ACR Health’s Ryan White region.

Skills and Competencies

Strong written/verbal communication and documentation skills.

Cultural/linguistic competence; stigma-free, non-judgmental, culturally responsive services.

Proficient in email/Microsoft Office Suite; database experience preferred.

Sensitivity to HIV/AIDS, chronic illnesses, LGBTQI+, BIPOC populations; commitment to ACR Health mission/values and HIPAA.

Other Requirements

Valid New York State drivers license and reliable access to a vehicle with current insurance for work-related travel, training, outreach, and occasional client transport (personal vehicle ownership is not required but consistent access is necessary).

Personal lived experience with HIV required for empathetic peer support.

Primary Responsibilities

Maintain confidentiality per Article 27-F, HIPAA, ACR Health policies/regulations; protect agency data.

Conduct outreach/engagement to connect/retain clients in care; support self-advocacy/self-management.

Accompany clients to clinical/supportive appointments; assist NMCM interventions/education.

Collaborate with Ryan White Support Specialists for health education, work with program staff for holistic care.

Assist with education group setup/facilitation; ensure client adherence to program policies.

Coordinate community activities; communicate with AIDS Institute staff.

Maintain accurate client records/reports; stay current on Ryan White regulations.

Attend required meetings/trainings; perform other duties as assigned by management.