National Account Manager – Home Depot Full Time

At Glen Dimplex Americas, people drive our success. We design innovative comfort solutions by focusing on customers, caring for people, valuing innovation, and keeping things simple. Our portfolio—Dimplex, Cadet, and Convectair—delivers trusted electric heating, fireplaces, and controls across North America. As part of Glen Dimplex Group, we’re a global leader in electrical heating and comfort technology.

Learn more at: www.glendimplexamericas.com | www.dimplex.com | www.cadetheat.com | www.convectair.ca

Reason for Opening

Existing Vacancy – Yes

Travel Requirement

This role requires approximately 10-20% travel within Canada and the United States

Job Summary

The National Account Manager is responsible for driving sales growth and profitability within national and regional accounts, with a primary focus on Home Depot. This role leads the development and execution of strategic sales plans, leveraging deep knowledge of account processes, systems, and merchandising to optimize performance and support best‑in‑class programs. The position builds strong, collaborative relationships with internal teams and Home Depot stakeholders, provides ongoing sales reporting and insights, and proactively identifies opportunities and risks to support Glen Dimplex Americas’ strategic objectives.

Duties & Responsibilities

• Lead the development and execution of a comprehensive sales strategy for Home Depot that supports a best‑in‑class program for both Home Depot and Glen Dimplex Americas.
• Partner closely with the marketing team to identify opportunities for growth, margin improvement, and overall business optimization.
• Develop a national sales plan in collaboration with the Director of Sales, merchants, and marketing, ensuring timely and cost‑efficient implementation.
• Achieve or exceed sales and gross margin targets.
• Deliver ongoing analysis of Home Depot POS data, providing senior management with key metrics, insights, and performance updates across the business, new product categories, and special programs.
• Build and maintain strong, productive relationships with stakeholders at both Home Depot and Glen Dimplex Americas.
• Respond promptly and effectively to requests from merchants and internal/external partners.
• Apply analytical and strategic thinking to support sales forecasting, budgeting, and POS performance.
• Present insights, plans, and recommendations to senior leadership at both organizations as required.
• Negotiate rebates, SBA agreements, price increases, and fines with Home Depot.
• Collaboratively develop monthly sales forecasts for ongoing review with management.
• Conduct weekly reviews of forward stock coverage and work closely with all relevant stakeholders to ensure appropriate inventory levels.

Qualifications & Educational Requirements

• 7–10 years of demonstrated account management or sales experience, including at least 3 years of direct national‑level selling experience with Home Depot US.
• Demonstrated track record of achieving sales and margin objectives.
• Bachelor’s degree in Business or a related field.
• Experience working with seasonal product lines within Home Depot.
• Strong understanding of retail consumer goods and the dynamics of Big Box/DIY retailers.
• Skilled in line reviews, business reviews, and presenting to senior leadership.
• Strong analytical skills with experience in sales forecasting, budgeting, and POS analysis.
• Proficiency with Microsoft Office and CRM systems.
• Knowledge of Home Depot’s Supplier Portal.
• Ability to negotiate rebates, SBAs, price increases, and fines with Home Depot.
• Excellent interpersonal, communication, and relationship‑building skills.
• Strong planning, organizational, and project management abilities.
• High attention to detail and the ability to manage multiple priorities effectively.
• Able to work collaboratively within a team while also operating as a self‑starter.

USA

Total Rewards

Core Total Rewards

• Co-Pay Group Benefits with low Employee rates for Medical, Dental, Vision
• Fully funded Life Insurance, AD&D, Short Term & Long-Term Disability
• Optional Supplemental Insurance (e.g. critical illness, Employee or Spousal Life Insurance and AD&D)
• 401K with 100% employer match up to 4%
• Employee Assistance Program
• Workplace Wellness Program
• Support of professional memberships/certifications

Additional Rewards

• Educational Reimbursement Program
• Employee Charitable Donation Program (monetary and product donations)
• Employee Service & Recognition Awards
• Referral Bonus Program
• Summer Fridays
• Employee Engagement Committee initiatives
• Smart casual dress atmosphere
• A unique opportunity to be a key player in a growing global organization
• An innovative fast-paced culture focused on people

Our Values

We Think Customer – we aim to put our customers at the center of everything we do, taking time to understand their needs; creating solutions that meet and exceed their expectations, enhancing everyday moments

We Care About People – we recognize the power of a community with a common purpose; empathizing with others’ point of view and acting with integrity to create a safe and healthy environment

We Value Innovation – we are building a better future day by day; developing innovations that will create quality, consumer-centric, sustainable solutions

We Keep it Simple – we make the complex simple by driving out inefficiencies; which enables us to be agile, responsive and to get the job done

Equal Opportunity

Glen Dimplex Americas is committed to fair and accessible employment practices, including accommodations throughout the recruitment process. If you require accommodation, please let us know and we will work with you to meet your needs.

Please note, Glen Dimplex Americas may use artificial intelligence (AI) tools as part of our interview and recruitment process to assist in screening and evaluating applicants. All information will be handled in accordance with our privacy policies, and any AI-supported assessments are designed to ensure a fair and consistent evaluation for all candidates.

We thank all applicants for their interest in Glen Dimplex Americas; however, only those selected for an interview will be contacted.