Work From Home – Customer Service Coordinator – High Value Specialty Servicing Full Time NEW

CareStream Advisory Group’s mission is to help healthcare professionals find rewarding opportunities that align with their care philosophy. We are not a staffing firm or agency. CareStream does not hire for these positions—we identify and validate them from healthcare employers directly.

Employer Industry: Financial Services

Why Consider This Job Opportunity

• Salary up to $21 per hour
• Comprehensive health benefits, including medical, dental, and vision coverage starting on Day 1
• Flexible schedule options to support work-life balance
• Opportunities for paid training and development offered quarterly
• Paid time off and wellbeing offerings such as backup childcare and mental wellness support
• Chance to work in a supportive and empowering environment that values employee growth

What To Expect (Job Responsibilities)

• Provide exceptional customer service while addressing inquiries and resolving issues
• Demonstrate effective communication and active listening skills with customers and team members
• Utilize good judgment and decision-making skills to address customer needs
• Manage and control calls effectively, employing de-escalation techniques as necessary
• Maintain a reliable and secure home office environment for optimal productivity

What Is Required (Qualifications)

• High school diploma, GED, or equivalent certification
• At least 2 years of customer service or call center experience
• Minimum of 1 year of experience with Google Suite or Microsoft Office
• Dependable attendance record and strong organizational skills
• Ability to maintain a reliable private internet connection that meets specified requirements

How To Stand Out (Preferred Qualifications)

• At least 3 years of customer service or call center experience
• A minimum of 6 months of experience in the financial industry
• Demonstrated ability to embrace change and a positive attitude toward learning new skills

#FinancialServices #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits

“We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.”

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