Director, Partner Implementation Full Time NEW

You’re a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don’t deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health’s commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You’re ready to join a team focused on reimagining primary care for a healthier future that benefits all.

Does this sound like you? Let’s connect.

Who We Are

At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we’re creating a value-driven model that creates lasting benefits for everyone, now and into the future.

For us, that’s just an Honest day’s work.

Your Role

The Director, Partner Implementation, is a player-coach who will (a) develop and manage high-priority, large-scale partnership relationships and implementations to ensure proactive clinical care and optimal clinical quality for our patients and (b) make staffing recommendations based on growth and effectively build and develop a team to effectively lead partner implementations. Under the direction of the Vice President, Strategic Execution, your role will be to work closely with payer partners, provider partners, and market teams to implement and operationalize Honest enablement models. To achieve this, you will need to: rapidly assess the current and future state needs; build and execute on clinical, quality, and operational plans; and utilize a collaborative, team approach with our internal teams and partners.

As part of the Strategic Execution team, you will work cross-functionally throughout the organization and sit within the Central Operations team and between the Business Development and the Market Operations functions to ensure partner success. You will drive successful adoption of Honest’s care model and significant improvements in clinical quality, operational performance, outcomes, cost effectiveness, and consistency in care delivery.

Primary Functions

Team Leadership

• Create a staffing model to support implementations proportionate to partner growth
• Recruit, hire, train, and develop staff to lead partner implementations

Partner Implementation

• Lead the strategy, planning, and execution of all new partner implementations, ensuring seamless onboarding of health systems, provider groups, and payers through internal and external stakeholder collaboration
• Establish repeatable implementation frameworks, timelines, and best practices that balance efficiency with customization to partner needs
• Collaborate closely with clinical, technology, operations, and finance teams to ensure successful integration and alignment of new partners into the organization’s value-based care model
• Identify and monitor key performance indicators (KPIs) for implementation (e.g., time to implement, on-time go-live of programs and services, partner referenceability)
• Proactively and consistently communicate implementation progress internally
• Institute a feedback loop/process with Business Development and Market Operations leadership to identify and promptly address opportunities
• Build relationships with our partners, practices, and clinicians – balancing empathy, advocacy, and ability to drive results
• Scope, create, and execute actionable transformation plans in close partnership with Business Development and Market Operations teams
• Drive effective processes for discovery and adoption of Honest’s programs and services with provider partners
• Evolve and mature the implementation process—driving predictability, scalability, and faster turnaround—through cross-functional collaboration
• Closely measure and monitor market outcomes and performance to ensure positive results
• Escalate, advocate, communicate, and solve for risks/barriers to success

Other

• Coordinate with internal stakeholders to codify additional programs in the Honest Playbook to promote consistent, scalable implementation
• Perform other related responsibilities as assigned

How You Qualify

You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.

• Bachelor’s degree in business, healthcare administration, or a related field required; MBA, MHA/MHSA, or graduate degree in business or related field preferred
• 8+ years of experience in a healthcare environment focused on strategic planning and/or operationalizing risk-based services for health systems, independent practice associations, medical groups, and other providers
• Experience leading an implementation function and team preferred
• Experience with value-based care contracts and programs (e.g., ACO REACH, Medicare Shared Savings Program, partial-risk or full-risk Medicare Advantage contracts) and pillars (e.g., medical management, risk adjustment, quality, etc.)
• Experience working with providers to drive adoption of clinical programs, enablement of technology, and use of data in practice
• Experience working with value-based care data and analytics (e.g., understanding of attribution and claims timing and coordination with IT)
• Financial acumen and ability to explain financial concepts simply and succinctly to key stakeholders
• Proactive process improvement mindset
• Ability and willingness to travel to market (varies) or corporate office (Nashville, TN) up to 40% of the time
• Ability to develop high-quality materials, work on concrete deadlines, and deliver results independently
• Advanced skills in Microsoft Office (Outlook, Word, PowerPoint, Excel)
• Advanced skills with project management tools (e.g., Asana, Microsoft Project, Smartsheet)
• Experience with customer relationship management (CRM) systems (e.g., Salesforce, Microsoft Dynamics)
• Demonstrated success executing strategic priorities
• Comfort working in a fast-paced, ground up, business build with a bias for action
• Client and/or managed services organization (MSO) experience
• Strong written and verbal communication skills; experience and comfort presenting to and facilitating meetings with various audiences and leadership levels

The base pay range for this role is $179,500.00 – $224,400.00. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package.

Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics.

Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email talent@Honesthealth.com for assistance. Reasonable accommodation will be determined on a case-by-case basis.