Director, Partner Operations Full Time NEW

This is an exciting leadership opportunity for an operations expert passionate about building scalable partner ecosystems within a fast-growing SaaS and cybersecurity environment. The role sits at the center of global partner operations, driving the systems, processes, analytics, and operational strategies that enable channel and alliance success. You will collaborate closely with teams across revenue operations, sales, finance, legal, marketing, and enablement to optimize partner productivity and support revenue growth. The position combines strategic planning with hands-on operational execution, making it ideal for someone who enjoys solving complex business challenges while building efficient, scalable frameworks. You will play a key role in improving partner experiences, enhancing reporting visibility, and strengthening operational alignment across global teams. This opportunity offers high visibility, cross-functional influence, and the ability to directly impact business growth within a collaborative and innovation-driven culture.

Accountabilities

• Lead and continuously improve the operational infrastructure supporting global partner and channel programs.
• Develop scalable frameworks for partner tiers, incentives, deal registration processes, rules of engagement, and partner governance.
• Serve as the primary operational liaison between partner organizations and revenue operations teams to ensure alignment across systems, strategy, and reporting.
• Build and maintain dashboards, analytics, and reporting processes related to partner pipeline, bookings, revenue contribution, and performance metrics.
• Define and monitor key performance indicators including sourced revenue, influenced pipeline, partner-attached deals, and partner health metrics.
• Deliver actionable business insights to executive leadership and support quarterly business reviews, forecasting, and strategic planning initiatives.
• Collaborate with GTM systems, IT, and sales operations teams to optimize CRM, PRM, and deal registration platforms.
• Identify operational inefficiencies across the partner lifecycle and implement scalable process improvements.
• Standardize documentation, workflows, and operational procedures across onboarding, co-selling, renewals, and expansion activities.
• Partner with marketing teams to support MDF tracking, campaign execution, and co-marketing performance analysis.
• Work closely with finance and legal teams on incentive programs, rebate reconciliation, contract management, and compliance initiatives.
• Support enablement and onboarding efforts to ensure partners have access to effective tools, training, and operational support.
• Contribute to strategic planning activities including territory design, segmentation, headcount planning, and partner ecosystem expansion initiatives.
• Provide operational support for global growth strategies, including new market entry and merger or acquisition activities involving partner ecosystems.

Requirements

• 8+ years of experience in Partner Operations, Channel Operations, Revenue Operations, or related functions within B2B SaaS or enterprise technology environments.
• Minimum 3+ years of leadership or management experience building and scaling operational teams or functions.
• Strong understanding of partner ecosystem models including VARs, MSSPs, GSIs, distributors, and technology alliances.
• Hands-on experience with CRM platforms, preferably Salesforce, and partner relationship management (PRM) tools.
• Strong analytical and reporting capabilities with experience using BI and analytics tools such as Tableau, Power BI, Gong, or similar platforms.
• Advanced proficiency in Excel or Google Sheets for operational analysis and reporting.
• Excellent cross-functional collaboration skills with the ability to work effectively across sales, finance, legal, marketing, IT, and executive leadership teams.
• Strong strategic thinking skills combined with the ability to execute operational initiatives in fast-paced environments.
• Exceptional communication and presentation skills, including experience presenting insights and recommendations to senior leadership.
• Ability to navigate ambiguity, prioritize effectively, and manage multiple initiatives simultaneously.
• Experience supporting global or multi-region partner programs is highly desirable.
• Familiarity with cybersecurity, identity security, or enterprise software industries is considered a strong advantage.
• Experience with CPQ processes and partner quoting workflows is a plus.

Benefits

• Flexible and collaborative remote-friendly work environment.
• Opportunity to lead and shape global partner operations within a rapidly growing SaaS organization.
• Exposure to strategic cross-functional initiatives with high executive visibility.
• Career growth and leadership development opportunities in a fast-scaling business.
• Inclusive, diverse, and team-oriented culture focused on collaboration and innovation.
• Competitive compensation package aligned with experience and expertise.
• Comprehensive health and wellness benefits.
• Supportive environment that values continuous learning, professional development, and employee growth.
• Opportunity to work with cutting-edge technologies and global enterprise partner ecosystems.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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