UAT Support Analyst Full Time NEW

IDR is seeking a UAT Support Analyst to join one of our top clients for a remote opportunity. This role supports user acceptance testing for an offender management system within a government agency. The ideal candidate will have hands-on testing experience and familiarity with the Mi-Case product to assist in the coordination and support of UAT activities.

Position Overview for the UAT Support Analyst:

• Support overall UAT coordination by liaising between the state agency, IT partners, and system integrators to facilitate testing activities and track readiness tasks.
• Maintain and support UAT planning artifacts, including updating the master UAT Test Plan and Work Plan.
• Coordinate the defect management process, including scheduling triage meetings, tracking defect lifecycles, and documenting issues.
• Develop UAT reporting and communication materials, including status reports on testing progress, defects, and risks.
• Support client enablement and knowledge transfer activities through creating templates, frameworks, and guidance documents.

Requirements for the UAT Support Analyst:

• 3-5+ years of professional experience in business analysis, software testing, or quality assurance on system implementation projects.
• Must have experience with Mi-Case, an offender management system.
• Proven experience supporting or coordinating UAT efforts for large-scale projects.
• Hands-on defect tracking experience using tools like JIRA, Azure DevOps, or SpiraTest.
• Demonstrated ability to coordinate activities across multiple teams and manage stakeholder communication.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.