Operations Project Manager Full Time NEW

Project Manager – Operations

Location: Salt Lake City, UT – Onsite

Our client seeks a Project Manager – Operations (e-commerce, supply chain, and customer experience) to join their team in Salt Lake City, UT in a fully onsite capacity. Are you someone who thrives on keeping projects moving and teams aligned? Do you enjoy solving workflow challenges across operations, supply chain, and customer experience? Are you passionate about turning plans into action and driving measurable results? If yes, this may be the perfect Project Manager – Operations position for you. Keep scrolling to see what this company has to offer.

The Perks!

• Compensation: $80,000/salary
• Benefits: 401k + company matching, Health and Dental Insurance, Paid Time Off

A Day in the Life of the Project Manager – Operations

In this hands-on role, you’ll drive execution across multiple operational functions, including customer experience, supply chain, warehouse, and fulfillment. You’ll work closely with frontline teams and cross-functional partners to ensure projects are completed on time, processes are optimized, and operational initiatives deliver real impact. Your work will directly support the company’s mission of delivering thoughtful, high-quality customer experiences through seamless operations.

Responsibilities include:

• Build and manage detailed project plans with clear timelines, deliverables, and ownership
• Track project progress and proactively resolve delays or bottlenecks
• Support implementation of new tools, workflows, and operational processes
• Partner with cross-functional project managers to align on company-wide initiatives
• Coordinate dependencies between operations and other departments to ensure smooth execution
• Support supply chain initiatives including inventory accuracy, procurement, and vendor onboarding
• Assist in improving inventory flow from receiving through fulfillment
• Collaborate with warehouse leadership to enhance pick/pack, shipping, and quality control processes
• Document and standardize SOPs across warehouse and operational workflows
• Drive improvements in customer experience operations, including ticket workflows and SLA tracking
• Maintain visibility into all active initiatives and provide consistent status updates to stakeholders
• Identify risks early and escalate when needed

Requirements and Qualifications:

• 1+ years of project management or operations experience
• Prior experience supporting customer experience, supply chain, warehouse, or fulfillment environments
• Strong organizational skills with excellent task management and follow-through
• Proficiency in Asana or similar project management tools
• Ability to thrive in a fast-paced, hands-on environment
• Strong communication and cross-functional collaboration skills

About the Hiring Company:

Our client is a fast-growing e-commerce company focused on delivering meaningful, comfort-driven gift experiences to customers nationwide. Their operations team plays a critical role in ensuring every order is fulfilled with care, accuracy, and efficiency. With a collaborative and execution-focused culture, they are committed to continuous improvement and delivering exceptional service at every touchpoint.

Come Join Our Operations Team!

Start by filling out this 3-minute, mobile-friendly application here. We look forward to hearing from you!