Telecom Solutions Architect Full Time NEW

In this strategic and customer-facing role, you will help communication service providers modernize their operations through innovative telecom software solutions. You will act as a trusted advisor to both technical and business stakeholders, guiding customers through solution design, implementation, and long-term success. Working closely with cross-functional teams, you’ll shape scalable BSS/OSS architectures aligned with evolving telecom trends such as 5G monetization and AI-driven automation. This opportunity is ideal for someone who thrives in collaborative environments, enjoys solving complex technical challenges, and values customer impact. You’ll contribute directly to high-value engagements while influencing product direction and solution strategy. The environment is remote-first, flexible, and built around trust, autonomy, and continuous learning.

Accountabilities

• Collaborate with Sales, Customer Success, Professional Services, and Product teams to develop tailored telecom solution proposals aligned with customer objectives and technical ecosystems.
• Lead customer-facing technical discussions, presentations, and workshops to build confidence in proposed solutions and implementation strategies.
• Support the full customer engagement lifecycle, from pre-sales discovery and proposal development through post-contract implementation and optimization.
• Analyze customer feedback, operational challenges, and market trends to contribute to future product enhancements and broader solution capabilities.
• Identify expansion and upsell opportunities within existing customer accounts while maintaining strong long-term relationships.
• Advocate for customer requirements internally across Engineering, Marketing, Product, and Support teams to ensure successful solution delivery.
• Provide industry expertise and strategic guidance around telecom BSS/OSS ecosystems, emerging technologies, and competitive positioning.

Requirements

• 10+ years of experience designing, developing, or deploying telecom BSS/OSS solutions within telecom, mobile, web, or SaaS environments.
• Strong understanding of telecom architectures, operational workflows, and emerging technologies including 5G monetization and AI-driven telecom solutions.
• Experience collaborating with cross-functional technical and commercial teams in customer-facing solution architecture or consulting roles.
• Background in software development, systems integration, or program management is highly preferred.
• Familiarity with Agile software development methodologies and the ability to communicate complex technical concepts clearly to diverse audiences.
• Strong analytical mindset with the ability to leverage data, metrics, and business insights to drive recommendations and outcomes.
• Excellent communication, organizational, stakeholder management, and problem-solving skills.
• Ability to work independently in remote and matrixed environments while balancing multiple priorities effectively.
• Experience with analytics, reporting, dashboarding, and data management tools is considered an asset.
• Spanish language proficiency is a plus, especially for supporting customers in Spanish-speaking markets.

Benefits

• Competitive compensation package with salary ranges of approximately $157,000-$175,000 USD for U.S.-based employees and $146,000-$162,000 CAD for Canada-based employees.
• Remote-first work environment offering flexibility and autonomy.
• Comprehensive total rewards package including healthcare and additional employee benefits.
• Opportunity to work on cutting-edge telecom technologies and large-scale digital transformation initiatives.
• Inclusive and collaborative culture focused on diversity, innovation, and employee wellbeing.
• Access to learning opportunities, cross-functional collaboration, and career growth initiatives.
• Supportive workplace committed to accessibility and reasonable accommodations throughout the hiring process and employment journey.
• Opportunity to contribute to initiatives supporting digital inclusion, fairness, and the open Internet.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.