Assistant Coordinator – Degree Completion Full Time

Utah Valley University is seeking a part-time Assistant Coordinator to support student success within the Degree Completion Programs. Working closely with the Degree Completion Program Manager, this role plays a meaningful part in helping students navigate their path to graduation by reviewing applications, meeting with students in person and virtually, and connecting them with campus resources. The position offers the opportunity to build strong relationships with a wide range of students while providing guidance, mentorship, and individualized support. Ideal for someone who values organization, communication, and making a direct impact, this role contributes to improving processes and enhancing the overall student experience through thoughtful data tracking and student-centered care.

Summary Of Responsibilities

• Facilitates in-person meetings with all students in completion programs, coaching and advising program participants to help them recognize and achieve their educational goals while propelling them towards completion. Educate students on resources available to them on and off campus. Provide holistic support and encouragement as well as a safe space for students who are in need. Design and implement outreach to program participants, encouraging them to meet with a Degree Completion Staff member and provide holistic support.
• Evaluates eligibility of completion program applicants using systems such as Inspire, Banner, Wolverine Track, and Scholarship Universe, working with financial aid to determine final candidates.
• Collect, document, and audit digital completion program and student meeting data. Maintain confidential records and/or other documents related to students.
• Stay up to date on university resources and Completion Program best practices to provide accurate and efficient student messaging that improves student persistence, success, and completion.
• Performs miscellaneous job-related duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with an associate’s degree and/or two years of related experience, or any combination of education and experience totaling two years.

Preferred Qualifications

Spanish and multi-lingual proficiency allows us to better serve our students.

Knowledge / Skills / Abilities

Knowledge

• Knowledge of working and collaborating with all individuals and personalities.
• Knowledge of data management and best practices preferred.

Skills

• Strong interpersonal and communication skills.
• Demonstrated interpersonal problem-solving skills sufficient to work with and relate to a broad range of individuals.
• Skills in data management.
• Skills in the use of computers and computer applications (i.e. spreadsheet, database, word processing, presentation etc..)

Abilities

• Ability to communicate effectively both verbally and in writing to a range of groups or individuals.
• Ability to work with attention to detail, maturity, professional demeanor, tact, diplomacy, and a sense of humor.
• Ability to meet with and encourage students effectively.
• Ability to communicate effectively verbally and in writing.
• Ability to work as an effective team member with other staff members.
• Ability to maintain confidentiality of records and information.
• Ability and experience with Microsoft Office programs, including Excel and Word.