Data Entry – Customer Service Representative Full Time NEW

Contec is a leading provider of innovative technology and customer-centric solutions tailored for broadband service providers and electronics original equipment manufacturers (OEMs). Our mission is to deliver exceptional service quality by leveraging proprietary testing and repair technologies, ensuring the longevity and optimal performance of customer premise equipment and electronic hardware. Operating through a widespread network of service centers, we offer a balanced approach to device repair—combining speed and cost-efficiency—while maintaining high standards of customer satisfaction. Our commitment to innovation and excellence positions us as a trusted partner in the electronics and broadband industries, dedicated to enhancing the value and lifespan of electronic devices for our clients worldwide.

About The Role

We are seeking motivated individuals to join our team as Remote Data Entry – Customer Service Representatives. This role involves participating in paid market research studies across the United States, either online or in-person, depending on the specific study requirements. As part of our research panel, you will engage in surveys, focus groups, and product testing activities that help shape the development of new consumer products and services. This position offers flexible hours, allowing you to work from the comfort of your home without the need for commuting. It is an excellent opportunity for individuals seeking to earn extra income through participation in market research activities. The role requires attentiveness to detail, the ability to follow instructions accurately, and good communication skills, whether verbal or written.

Qualifications

• Participation in surveys, studies, or focus groups, following written and verbal instructions
• Use of provided products/services when applicable
• Smartphone with a functioning camera or desktop/laptop with webcam
• Reliable internet connection
• Ability to understand, read, and follow oral and written instructions
• Previous data entry or administrative experience is preferred but not mandatory
• Comfort in participating in online discussions or in-person sessions

Responsibilities

• Complete surveys, questionnaires, and studies accurately and within designated timeframes
• Participate in focus groups and product testing sessions as required
• Follow detailed instructions for each study or activity
• Provide honest and constructive feedback on products and services
• Maintain confidentiality of all study-related information
• Ensure technical requirements, such as device functionality and internet connectivity, are met for participation
• Assist in testing products that are not yet available to the public, providing valuable insights for product development

Benefits

• Flexible working hours with no minimum commitment
• Work from the comfort of your home, eliminating commute time
• Opportunity to participate in diverse market research activities, including online and in-person sessions
• Earn money through various payment options such as PayPal, direct check, or virtual gift codes
• Potential to receive free samples and early access to new products
• Contribute to the development of new consumer products and services

Equal Opportunity

Contec is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and participants. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status. All qualified individuals are encouraged to apply and participate in our programs without fear of discrimination or bias.