POS Implementation Technician (English) Full Time

Seeking technician for implementation of the Square cloud-based point of sale and management system. This position involves working primarily on site in a wide range of restaurants and retail locations, with occasional remote appointments available. The Implementation Technician is responsible for network and hardware setup, training, and go-live support. The person in this role will be an expert in the features and functionality of Square POS and lead the rollout accordingly.

Roles & Responsibilities:

Network and Hardware Setup

• Conduct site surveys to assess the readiness of restaurant/retail construction and cabling, and advise restaurant owners accordingly
• Establish an organized, isolated network for Square hardware and networking equipment
• Set up and configure Square hardware including Square terminals, printers, cash drawers, kitchen display screens, kiosks, handhelds, and wireless access points
• Complete and submit installation documentation promptly

Training

• Act as a consultant to restaurant/retail owners and operators to effectively implement Square functionality to meet their unique needs
• Train restaurant/retail owners, operators, and managers on basic configuration and set up
• Conduct training on the POS for front of house, back of house, and managers

Go Live Support

• Provide support during initial rollout to answer questions, troubleshoot, and walk restaurant/retail owners and operators through additional Square functionality

Additional Responsibilities

• Maintain communication with onboarding consultants and internal stakeholders
• Remain up to date on Square related updates and new features

The Ideal candidate will possess:

• Restaurant experience
• Retail experience
• Point of sale configuration experience
• Network certification or relevant experience
• Strong attention to detail
• Excellent communication
• Experience with Square POS in an administrative, management, and/or front end capacity
• Adaptability and a willingness to learn
• Bilingual is a plus
• Willingness to travel outside of local area

Requirements:

• Reliable Transportation
• Laptop and Cell Phone
• Full Time Availability
• Occasional Travel

Job Types: Full-time, W2 Employee

Pay: $30/hour (overtime eligible, where applicable)

Employer-Sponsored Benefits (60/40): Medical, dental, and vision coverage

401k when eligible

Paid Time Off: 120 hours annually

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Pay: From $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Ability to Commute:

• Denver, CO 80202 (Required)

Willingness to travel:

• 75% (Preferred)

Work Location: In person