Director Of Hospital Operations Full Time NEW

Why Psychplus?

The current delivery model for mental health care is broken—and Psychplus is on a mission to fix it. We’re reimagining how care is delivered through a digital-first, modern approach that meets patients where they are. By combining high-quality psychiatric and therapeutic care with best-in-class technology, we deliver an integrated, patient-centered experience across both in-person locations in Texas and virtual platforms nationwide. Join us in building a future where mental health care is accessible, affordable, and seamless for everyone.

About the Role

We are seeking a strategic and results-driven Director of Hospital Operations to oversee and scale operations across 20+ hospital partnerships nationwide. This role will lead end-to-end hospital operations, ensuring efficiency, compliance, and high-quality provider performance across all sites.

The ideal candidate brings strong leadership experience in hospital operations (behavioral health preferred), with a proven ability to manage multi-site environments, optimize workflows, and drive operational excellence. This individual will serve as a key liaison between hospital leadership and Psychplus, while building scalable systems to support rapid growth.

Key Responsibilities

• Operational Leadership: Oversee day-to-day operations across multiple hospital contracts, ensuring seamless execution and high performance across all sites.
• Provider Operations & Scheduling: Lead provider scheduling strategy to ensure optimal coverage, productivity, and continuity of care.
• Onboarding & Integration: Own and streamline provider onboarding processes to ensure efficient integration into hospital systems and workflows.
• Stakeholder Management: Act as the primary liaison between hospital executives and Psychplus leadership to align on goals, performance, and issue resolution.
• Workflow Optimization: Identify gaps and implement scalable solutions to improve hospital workflows, operational efficiency, and patient outcomes.
• Policy & Compliance Oversight: Ensure adherence to healthcare regulations, hospital protocols, and internal standards across all locations.
• Team Leadership: Build, mentor, and manage operations teams, fostering a high-performance, accountable culture.
• Performance Management: Track KPIs, analyze operational data, and drive continuous improvement across all hospital partnerships.
• Problem Solving: Proactively address operational challenges, mitigate risks, and implement long-term solutions.

Requirements

• Experience: 5+ years in hospital operations, with at least 2+ years in a leadership role (multi-site experience preferred; behavioral health a plus).
• Education: Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s preferred).
• Leadership Skills: Proven ability to lead cross-functional teams and manage large-scale operations.
• Operational Expertise: Deep understanding of hospital workflows, provider management, and healthcare compliance.
• Communication: Strong executive-level communication and stakeholder management skills.
• Analytical Skills: Ability to leverage data to drive decisions, optimize performance, and scale operations.
• Technology: Proficiency with EHR systems, hospital management tools, and advanced Excel (reporting, dashboards, pivot tables).
• Execution Mindset: Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

Compensation & Perks

The expected base salary for this role ranges from $90,000 to $130,000 annually, depending on experience and location. This role may also include performance-based incentives, bonuses, and a comprehensive benefits package.

At Psychplus, we prioritize hiring top talent and creating an environment where high performers thrive. Beyond competitive compensation, we offer meaningful perks aligned with our mission as a modern mental health company.

What Sets Us Apart

We are a fast-moving, performance-driven organization where impact is immediate and growth is limitless. This role requires adaptability, ownership, and a commitment to excellence. In return, you’ll gain the opportunity to shape hospital operations at scale and play a direct role in solving the mental health crisis.