Medical Systems & Compliance Manager Full Time NEW

The Professional Women’s Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion — on and off the ice.

Position Summary

The PWHL is seeking a Medical Systems & Compliance Manager to oversee league-wide medical documentation standards, systems administration, regulatory compliance, and data governance across all PWHL teams. This role ensures consistent, secure, and compliant medical record management, supports policy implementation, monitors adherence to league standards, and partners with team medical staff to maintain operational excellence. Working closely with the Chief Medical Officer, the Medical Systems & Compliance Manager ensures the League’s medical infrastructure remains scalable, compliant, and aligned with best practices in professional sport.

Key Duties & Responsibilities

• Serve as League Administrator for Teamworks AMS medical module, managing user permissions, access controls, role assignments, and trade-related medical record transitions
• Develop and maintain league-wide medical documentation templates, standards, and onboarding training for team medical staff
• Conduct periodic audits of team documentation for compliance and quality; monitor timeliness, completeness, and protocol adherence; recommend corrective action plans
• Support implementation of the League Medical Handbook including concussion protocols, drug testing, medical clearances, workers’ compensation documentation, and league-operated event compliance
• Develop compliance dashboards and reporting metrics; deliver regular reports to the Chief Medical Officer; identify systemic risks and support league responses to audits or legal inquiries
• Track league-supported research initiatives, consent documentation, and compliance monitoring for pilot programs such as concussion spotters
• Recommend system enhancements, support onboarding manuals for expansion teams, and integrate new markets into league medical systems

Required Qualifications

• 5+ years in sports medicine administration, healthcare compliance, or health systems management
• Experience with athlete management systems
• Strong understanding of medical documentation standards in elite sport
• Knowledge of privacy regulations (HIPAA, PIPEDA, or equivalent)
• Systems administration experience
• Audit and compliance experience
• Flexibility to work evenings, weekends, and travel as required

Preferred Qualifications

• Background in sport medicine, athletic therapy, healthcare administration, or compliance
• Direct administrator experience with Teamworks AMS
• Experience supporting research initiatives or clinical pilot programs
• Experience with audits, legal inquiries, or workers’ compensation documentation processes

Flexibility & Travel

Candidate must be able to work remotely. Flexibility to work evenings, weekends, and holidays as required by the sport schedule. Occasional travel within the United States and Canada may be required for league events, in-market visits, and system implementation support.

Compensation Range

$95,000-$110,000 USD

The Professional Women’s Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class.

Background check will be conducted once a successful candidate is identified.