Clinical Applications Specialist Full Time

About the Company

We improve the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted and introducing innovative technologies that deliver improved standards of care. Nanosonics is a company that specializes in the development of innovative solutions for the automated reprocessing of reusable medical devices.

Today, Nanosonics has a global presence with offices across Australia, Canada, the United States of America, Europe, the United Kingdom and Japan. Global HQ is located in Macquarie Park, Sydney, where all Research & Development, Manufacturing and Corporate functions reside. The US Corporate HQ is located in Indianapolis, IN.

About the Role

We are hiring a Clinical Applications Specialist to cover the Greater Texas and Oklahoma area.

Ideally, they would be located near either Dallas, Austin or Houston, TX.

This is a field position and requires significant travel within an assigned territory, relocation is not offered for this position.

PRIMARY OBJECTIVES

• Ability to learn and master infection prevention within both the clinical setting (ultrasound) and the sterile processing department (endoscopes).
• Responsible for medical device installations and client training for clinical use.
• Primary educator, both externally and internally, on the broader topic of infection prevention, Federal Guidelines and National Standards, best clinical practices, and the medical devices.
• Primary educator, both externally and internally, on the broader topics of sterile processing and endoscope cleaning and disinfection.
• Educate on the medical needs for adoption of high-level disinfection of ultrasound probes.
• Educate on the medical needs for proper cleaning and disinfection of endoscopes.
• Connect with and maintain a strong, professional repour with all clients within your region.
• Establish oneself as a regional expert in infection prevention.
• Establish oneself as a regional expert in the sterile processing environment with specific attention to endoscopes.
• Assist in the development of medical educational support resources.
• Ability to strategically manage one’s territory, maintain a high-level of communication to both internal and external stakeholders, effectively prioritize one’s schedule, and have a high business acumen.
• Desire to teach and educate on medical and scientific subjects.
• Desire to learn and broaden one’s medical and scientific understandings.
• Good interpersonal skills, including communication and presentation.
• Self-starter, self-reliant and team player.
• This is a field position and requires significant travel within an assigned territory.

SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES

• Participate in customer engagements to support the sales team throughout the medical device adoption cycle.
• Support your regional field team (POD) as the local expert in infection prevention and on the medical devices.
• Provide initial and on-going support and training to clients for medical device related products.
• Engage and support clients through in-person and virtual meetings, phone calls and emails.
• Educate and assist clients to improve their infection prevention policies and procedures through alignment with Federal Guidelines and National Standards.
• Provide scientific and medical guidance through client department and facility clinical assessments
• Participate and present medical education material at local and regional meetings
• Perform client medical device installations, education, and training activities (“in-service”) with active coordination with your POD(s).
• Provide client education and support throughout the product adoption cycle to ensure proper and full utilization of the medical devices and its accessories.
• Provide proactive problem solving and timely follow-up of customer needs. Identify and utilize available internal support resources, with elevation of issues when appropriate.
• Research and communicate clinical market needs and competitive market information.
• Represent Nanosonics by attending and participating in local, regional, and national organizational meetings or events appropriate to responsibilities.
• Participate in product development, quality control and research & development activities as directed by the Medical Director.

SKILLS, KNOWLEDGE AND EXPERIENCE

• Direct knowledge of Infection Prevention guidelines and processes with large industry users such as hospitals, clinics, and other medical facilities.
• Experience in infection control and risk management.
• BS degree or equivalent (nursing, public health or epidemiology and/or other healthcare experience).
• Ideal candidate must be a self-starter and have strong history of achievement in client development with ability to multi-task and work with ambiguity.
• Direct knowledge of key accounts with established relationships.
• Minimum of three years related clinical or medical experience.
• Health care sales experience is a plus
• Health care experience as a licensed clinician or equivalent, experience in endoscopy or infection control areas and/or APIC CIC a plus
• Active involvement in relevant professional organizations.

The candidate could have a background in any of the following:

• Ultrasound (Sonographer)
• Endoscopy Technician or Nurse
• Sterile Processing
• Infection Prevention

• Strong presence with prospecting skills ability.
• High energy level with demonstrated motivation and creativity
• Demonstrated capability in relationship management with multiple stakeholders.
• Excellent presentation and communication skills.
• Ability to identify sales leads and successfully market products.
• Willingness and ability to travel extensively (weekly travels).
• Ability to lift, carry, and move items weighing up to 50 pounds

What We Offer

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions and FSA options
• Immediately vested 401K (US) with company match
• Paid Vacation, Holidays and Sick Time
• Make a difference in your community with 8 hours of Volunteer Paid Time Off each year, giving you the ability to support a cause or organization of your choice.
• Employer-paid short-term disability, long-term disability, and life insurance
• Robust Employee Assistance Program
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a ASX publicly traded, global organization

Pay range and compensation package

Annual salary $90,000 to $97,000 with an opportunity for a quarterly bonus

Nanosonics is committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued and respected. We welcome applicants of all backgrounds and strive to ensure equal opportunities in recruitment, development, and advancement. We uphold the principle of equal pay for equal work and actively work to eliminate any unexplainable pay gaps. If you’re passionate about contributing to an environment where diversity thrives, we encourage you to apply.