Resort Event Manager Full Time NEW

Company Description

Mountain Lake Lodge is a historic property situated within a 2,600-acre nature preserve in the heart of the breathtaking Appalachian Mountains. Renowned for its timeless charm and rustic appeal, the lodge offers a tranquil retreat for guests seeking relaxation or outdoor adventure. Known for its commitment to exceptional hospitality, Mountain Lake Lodge provides unique experiences in a picturesque setting. Conveniently located in Pembroke, VA, the property attracts travelers looking for a serene escape!

Position Title: Resort Event Manager

Department: Sales & Catering

Reports To: Resort Sales & Catering Manager

Classification: Full-Time, Salaried

Work Schedule: Minimum 45+ hours per week; includes occasional weekends, evenings, and holidays

Work Environment: Primarily indoors with event-based on-site presence

Equipment Provided: Company-issued laptop and cell phone

Position Summary:

The Resort Event Manager is responsible for the successful planning, coordination, and execution of all group, transient, and catering events at Mountain Lake. This role ensures seamless delivery of exceptional guest experiences across all event types, including weddings, festivals, corporate retreats, social gatherings, and resort programming.

Essential Duties & Responsibilities:

Event Planning & Coordination:

– Plan, coordinate, and execute all resort events including weddings, festivals, corporate events, and social functions

– Manage event timelines, logistics, and client expectations

– Conduct client consultations, site tours, and menu tastings

Banquet Event Order (BEO) Management:

– Create, review, and finalize all Banquet Event Orders

– Lead weekly BEO meetings with Sales and Food & Beverage leadership

Operational Execution & Quality Control:

– Oversee on-site execution of events

– Perform quality checks on all banquet setups, food presentation, and service

Cross-Department Collaboration:

– Work closely with Food & Beverage, Front Office, and other departments

Qualifications:

– 2–4 years experience in hotel or resort event management

– Experience with BEOs, tastings, and event planning

– Strong communication and organizational skills