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Description The post closer is responsible to accurately prepare loans for delivery to investors and/or servicers, track and clear file exceptions, and ensure that all loans are closed in conformance with underwriting/ compliance guidelines.
- Review signed documents for errors
- Upload and break out documents in Loan Origination System (LOS) and assigning conditions
- Register MERS and/or MI and paying FHA/VA fee
- Ship collateral to investors
- Create and upload shipping packages to investors for secondary market loans
- Create and upload shipping packages to EFolder for portfolio loans
- Register tax service for portfolio loans and creating physical folder
- Send payments to appraisers
- Process application deposits
- Send funding wires
- Handle all post-closing investor conditions required to purchase note
- Transfer MERS and MI when secondary market loan is purchased
- Send goodbye, insurance and/or property tax letters
- Handle follow up and collection of recorded mortgages and final title policies for all loan types within 120 days of closing
- Monitor tracking reports for funding and suspense items and escalate where needed
- Provide excellent customer service to both internal and external customers
Requirements
- Well developed communication skills
- Strong attention to detail
- Reading and proofreading skills
- Excellent time management and organization skills
- Able to exercise appropriate judgment and seek/involve management when necessary
- Ability to accept management instruction and execute tasks while under pressure
- Strong customer service orientation
- Proficient computer skills with an emphasis on Microsoft Office Suite
- Experience working in a team-oriented, collaborative environment
