Pre-Service Representative – Patient Access – Full-Time – Days Full Time

• PURPOSE OF JOB : Schedule and pre-register outpatients in a manner that will result in positive patient relations and prompt reimbursement for the facility’s services.

• ESSENTIAL FUNCTIONS :
• Schedule patient appointments.
• Complete an accurate pre-registration.
• Verify patient’s insurance eligibility and benefits .
• Secure and/or verify authorization for services in accordance with payer guidelines and requirements.
• Screen patient’s financial responsibility for scheduled services. When appropriate, calculate estimate of patient’s costs and communicate to patient during the scheduling call. Provide multiple payment options and expected payment.

Job Qualifications

QUALIFICATIONS :

• Education: High School or equivalent is required

• Experience: Hospital/Insurance experience preferred
• Other Skills: Excellent Customer Service Skills

Negotiation and Problem Solving Skill

Ability to prioritize and multi task

Excellent Communication Skills

Ability to work productively as a team

Mathematical skills